Service Agreement

Last Updated: March 2026

This Service Agreement (“Agreement”) is entered into between Awesomo Ltd, the operator of the Quotex trading platform (“Company,” “we,” “us,” or “our”), and you (“Client,” “User,” or “you”), a resident of Bangladesh accessing the platform. By registering an account and using the Quotex platform, you confirm that you have read, understood, and agreed to the terms set out in this Agreement.

About the Platform

Quotex is an online trading platform that provides clients with access to fixed-time trades and digital options across a range of financial assets, including currency pairs, commodities, indices, and stocks. The platform is accessible via web browser and mobile application and is available to eligible clients in Bangladesh subject to the terms of this Agreement.

Eligibility

To open and maintain a trading account on the Quotex platform, you must meet the following eligibility requirements:

• You must be at least 18 years of age
• You must be a legal resident of Bangladesh
• You must have the legal capacity to enter into a binding agreement
• You must not be prohibited from using the platform under the laws of Bangladesh or any other applicable jurisdiction
• You must provide accurate, complete, and truthful information during registration and verification

Account Registration and Verification

Clients are required to complete the registration process and pass the Company’s identity verification (KYC) procedure before accessing full platform functionality, including the ability to make withdrawals. The Company reserves the right to request supporting documents at any time to verify the client’s identity, address, and payment methods.

Platform Services

The Company provides the following core services to registered clients in Bangladesh:

• Access to a live trading environment with real-time price feeds
• Access to a free demo account with virtual funds for practice purposes
• Deposit and withdrawal facilities via supported local and international payment methods, including bKash, Nagad, Rocket, and cryptocurrency
• Access to market analysis tools, economic calendars, and educational resources
• Customer support via live chat, email, and help center in English and Bengali

Client Obligations

By using the Quotex platform, you agree to the following obligations:

• Use the platform solely for lawful trading purposes
• Keep your account credentials secure and not share them with any third party
• Use only payment methods registered in your own name
• Comply with all applicable laws and regulations of Bangladesh, including those relating to foreign exchange and taxation
• Not engage in any form of fraudulent, abusive, or manipulative trading activity
• Notify the Company immediately if you suspect unauthorized access to your account

Fees and Charges

The Company does not charge commissions on trades or internal fees for standard deposits and withdrawals. However, third-party payment providers, Mobile Financial Service operators, and cryptocurrency networks may apply their own transaction fees, which are the sole responsibility of the client. A dormancy fee may apply to accounts that remain inactive for more than 90 consecutive days.

Intellectual Property

All content, software, tools, graphics, logos, and materials available on the Quotex platform are the exclusive intellectual property of the Company or its licensors. Clients are granted a limited, non-exclusive, non-transferable license to use the platform for personal trading purposes only. Any reproduction, redistribution, or commercial use of platform content without prior written consent from the Company is strictly prohibited.

Limitation of Liability

The Company shall not be liable for any trading losses, loss of profits, loss of data, or any other direct or indirect damages arising from the use of the platform, including losses resulting from market movements, platform downtime, internet connectivity issues, or third-party service failures. The Company’s total liability to any client shall not exceed the total amount deposited by that client in their trading account.

Termination

Either party may terminate this Agreement at any time. The client may close their account by submitting a written request to the Company’s support team. The Company reserves the right to suspend or terminate a client’s account without prior notice in the event of a violation of this Agreement, applicable law, or the Company’s internal policies. Upon termination, any remaining verified balance will be returned to the client via their verified payment method, subject to the completion of all applicable verification and withdrawal procedures.

Amendments

The Company reserves the right to amend, update, or modify this Agreement at any time. Clients will be notified of material changes via email or a notice posted on the platform. Continued use of the platform following any amendment constitutes acceptance of the updated Agreement.

Governing Law

This Agreement is governed by the laws of the jurisdiction in which the Company is registered. Clients in Bangladesh acknowledge that the platform is operated by an offshore entity and that local Bangladesh regulatory protections applicable to domestically regulated financial institutions do not extend to the use of this platform.

Contact Us

For any questions or concerns regarding this Service Agreement, please contact the Quotex support team through the following official channels:

• Live Chat: Available 24/7 on the official Quotex website — English and Bengali support available
• Help Center: Accessible via the platform dashboard

By using the Quotex platform, you confirm that you have read, understood, and agreed to all terms contained in this Service Agreement.